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While digital transformation is fast penetrating every market sector, the strategic decision to digitalize and its execution are separated by a vast gulf of options and pitfalls. Many experts have weighed in; the recommended methods boil down to a few basic steps.

Identify objectives

Remember the old adage, A failure to plan is planning to fail? It’s never been truer than in the process of deciding where and how to adapt new technologies. An organization must decide what it wants to achieve before starting down the digital transformation road. Is the goal to improve customer retention and revenues? Or to increase productivity, simplify service management, enhance agility and flexibility, differentiate offers? It’s obvious that many goals can be accomplished with technology, but not so obvious which are critical to a given organization.

Study the leading technological offerings

As fast as the wind, today’s disruptive tech become tomorrow’s foundation. Maintaining awareness of all that’s available can increase the opportunity to derive business benefits. It requires thinking creatively about each new technology’s potential and how it could be used.

Design the architecture

Deciding which new digital offerings to implement is merely the first step to digitalize. IT must focus not only on the “what” but the “how” of any new effort. Will the organization transform DevOps into a cloud-based activity? Will new applications use intelligent automation? These questions will determine the cost and scope of the digital transformation and the structure of the platform ecosystem.

Execute an agile journey

It’s likely the platform that suits the organization’s objectives will be a highly virtualized and distributed meshwork of providers. For practical execution, businesses select from a myriad of options to optimize infrastructure and simplify management while keeping an eye on the user experience and transforming business services.